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magnumair
03-25-2011, 05:24 PM
My Shoebox started leaking so I thought I should get a rebulld kit. I started to order it but almost fell off my chair when I saw what the shipping rate was. The kit is $25.00 which is more than fair, however the shipping is $27.25 for USPS. Can this be right or am I missing something?

TomKaye
03-25-2011, 06:04 PM
Where do you live? TK

magnumair
03-25-2011, 07:26 PM
I live in Canada Tom. Maybe it would be better to just buy 3 or 4 kits at once.

George.

TomKaye
03-25-2011, 08:19 PM
email your address to sales@shoeboxcompressor.com and we will check the price. tk

TomKaye
03-25-2011, 09:30 PM
We just added the option for flat rate USPS shipping to Canada. It should be around 12 bucks for Canada. We didn't allow it before thinking people would try and ship a compressor in a flat rate box.

Tom

magnumair
03-25-2011, 10:19 PM
Tom if it is going to be $12.00 I could live with that. Thanks for your prompt action on the shipping.


George.

magnumair
03-26-2011, 11:40 PM
Well it was $26.25 this time as opposed to $27.25 for shipping 1 kit so I ordered 4 kits for the same shipping cost as 1 kit $26.25. I did not see or get a flat rate.

TomKaye
03-26-2011, 11:45 PM
Thats not right, we will fix it at this end.

Tom

TomKaye
03-27-2011, 12:30 AM
We are PayPaling you back 16 dollars for the hassle. We added the option but don't know why its not showing up. Got to bitch at the web guy monday....

TK

magnumair
03-27-2011, 05:02 AM
Just got another e mail saying my order has now been cancelled. Maybe a mistake???

GV

magnumair
03-27-2011, 07:04 AM
Finally got it all sorted out and now everything is good to go. The Kaye's really very nice people.

Thanks Tom & Carol

George.

TomKaye
03-27-2011, 08:22 AM
Yes its part of redoing the order so we can get your proper shipping charges. Have no fear, we will get it out to you.

Tom